Business Mic: Creating Unforgettable Customer Experiences the Disney Way

Vance Morris, a former Walt Disney World leader turned entrepreneur and consultant shares insights on how he leveraged Disney’s legendary customer experience strategies to build a thriving carpet cleaning business and now helps businesses create unforgettable customer experiences while commanding premium pricing.

From the power of systems and scripts to crafting unique moments that delight customers, Vance reveals practical tips and transformative strategies that any business can implement.