Webinar: CX on the African Continent – A Professional Associations’ Perspective

Customer experience (CX) is increasingly shaping the future of business in Africa. This webinar will bring together insights from professional associations to explore how CX is evolving across the continent, the unique challenges faced, and the opportunities for growth. Participants will gain practical perspectives on how associations are driving CX awareness, setting standards, and influencing organizational practices to better serve African markets.