Andreea is the Customer Experience & Quality Manager at Pluxee. In this episode, she shares valuable insights into the power

In this episode, I sit down with Claire Boscq, renowned keynote speaker and the visionary behind the BizShui™ Method. Claire

Federico Cesconi is the co-founder of Sandsiv, a software-as-a-service solution, powered by Artificial Intelligence (AI), to help companies around the

Gregorio Uglioni is the Head of Business Transformation at Kantonsspital Winterthur, a seasoned leader in driving impactful business and digital

Qaalfa Dibeehi serves as the Managing Partner at Human2outcome (H2O), a firm specializing in behavioral transformation through corporate education, training,

Shorouk Ali is a dedicated researcher and seasoned CX professional boasting over a decade of expertise across diverse industries such

Micheu Njiru is the Director of Customer Excellence at KCB Bank Group. With a wealth of experience, Micheu is a

Ilenia Vidili, is a dedicated customer-centricity advisor, renowned keynote speaker, and the author behind “Journey to Centricity.” Drawing from a

In this episode, we delve into the realm of customer-centricity with Waleed AlHamdan, a seasoned CX professional whose career spans

Andrew Tsuro is a thrice distinguished Toastmaster (DTM) and TEDx coach, who brings a wealth of experience and expertise to