Nicolas is an award-winning Accredited Customer Experience Master (ACXM) and Research Professional with a 21-year track record that spans several

Evas is the Customer Experience and Relationship Manager of UMEME Ltd. She is on a mission to create positive customer

As a guest on the Celebrity Customer Experience podcast, Jill and I spoke about the importance of Employee Experience in

Michael is a Customer Experience (CX) Strategist and Certified Customer Experience Professional (CCXP) with many years of experience implementing CX

Chantel Botha is the author of “The Customer Journey Mapping Field Guide” and the founder of BrandLove. She helps business

Rosebella Abok is the Global Head of Customer Experience for ENGIE Energy Access (Africa). Anne Nyachomba Mwangi is the Head

Adwoa Asare – Asamoah is the Lead Consultant for CX Hatchery and Associates Limited, which offers CX advisory services and

Sonia Karamagi Kasagga is the Head of Customer Experience at Stanbic Bank Uganda. With close to two decades of hands-on

Georges Essama is the Head of Marketing, Communication and Customer Experience at CAMTEL in Cameroon, winner of CXPA 2022 Emerging

Lynn is the Chief Customer Officer of ClearAction Continuum. She has experience leading company-wide customer experience transformation for many years