Oluwatobi is a Hospitality professional with experience in diverse industries. She has worked in multi-national companies, with a track record of improving customer satisfaction, resolving problems, and driving overall business productivity. She has a passion for educating and enlightening employers in all fields to exhibit such service.

In today’s episode, we discuss the state of Customer Experience on the African continent as well as how her initiative CX Community Africa can help business owners and professionals improve the overall state of Customer Experience on the continent.