Sonia Karamagi Kasagga is the Head of Customer Experience at Stanbic Bank Uganda. With close to two decades of hands-on

Georges Essama is the Head of Marketing, Communication and Customer Experience at CAMTEL in Cameroon, winner of CXPA 2022 Emerging

Lynn is the Chief Customer Officer of ClearAction Continuum. She has experience leading company-wide customer experience transformation for many years

Rebekah is the Customer Experience Manager of the National Social Security Fund, a quasi-government agency responsible for the collection, safekeeping,

Victor is a Customer Experience Professional passionate about leveraging information systems as a tool for achieving strategic and operational excellence.

Craig is the Director of CX Services at Partnerhero. He has worked closely with Support, Services, Success, Development, and Marketing

Amanda is a customer experience (CX) consultant and coach with over 10 years of experience in the customer service industry.

Rob leads client engagement at Customer Direct and Happitu, a software division of Customer Direct. In this episode, we discuss

Daniel is the co-founder of CX-Brussels and the Director of CX-Centric. After over a decade of managing large IT and

Nicholas is the Customer Insights Manager at Movit Uganda. He has over a decade of experience in marketing, sales, and