Rebekah is the Customer Experience Manager of the National Social Security Fund, a quasi-government agency responsible for the collection, safekeeping,

Victor is a Customer Experience Professional passionate about leveraging information systems as a tool for achieving strategic and operational excellence.

Craig is the Director of CX Services at Partnerhero. He has worked closely with Support, Services, Success, Development, and Marketing

Amanda is a customer experience (CX) consultant and coach with over 10 years of experience in the customer service industry.

Rob leads client engagement at Customer Direct and Happitu, a software division of Customer Direct. In this episode, we discuss

Daniel is the co-founder of CX-Brussels and the Director of CX-Centric. After over a decade of managing large IT and

Nicholas is the Customer Insights Manager at Movit Uganda. He has over a decade of experience in marketing, sales, and

Oluwatobi is a Hospitality professional with experience in diverse industries. She has worked in multi-national companies, with a track record